Patient-Centered Infusion Care, Every Step of the Way

Getting the treatment you need shouldn’t be complicated. Pyramids helps navigate the infusion journey with streamlined support, experienced clinical teams, and convenient care options.

What to Expect

Whether you’re new to infusion therapy or transferring your care, our team is here to guide you every step of the way—from insurance verification to scheduling and ongoing support.

Getting Started

Our team will connect with you to understand your needs, answer your questions, and guide you through the next steps in your care.

Coverage & Scheduling

We’ll help navigate insurance, authorization, available financial assistance, and scheduling.

Receiving Your Therapy

Receive your prescribed therapy at home or at a Lotus Infusion Center, with support from our experienced clinical team.

Ongoing Support

We’ll stay connected throughout your therapy to help coordinate your ongoing treatment needs.

Conditions and Therapies

Pyramids provides infusion, injectable, and subcutaneous therapies for a wide range of chronic and acute conditions.

Financial Planning

Navigating insurance and treatment costs can feel overwhelming. Our team helps patients understand coverage, obtain prior authorizations, and identify financial assistance programs.

Experience You Can Trust

For more than 15 years, Pyramids has helped patients access specialized infusion therapies through experienced clinical teams, responsive coordination, and flexible treatment options.

   

98%
Patient Satisfaction

*Data on file, Pyramids Patient Satisfaction, 2025

Our Patient Promise

We understand that infusion therapy is more than a treatment—it’s part of your life. Healthcare can be complicated. Accessing treatment shouldn’t be.
Our commitment is to help remove barriers, simplify the experience, and make infusion care easier to fit into your life.

Frequently Asked Questions

Have questions? We’re here to help. Find answers to common questions about infusion therapy, treatment options, insurance coverage, and getting started with Pyramids.

Pyramids provides infusion, injectable, and subcutaneous therapies for a wide range of chronic and acute conditions, including autoimmune disorders, neurological conditions, immunodeficiencies, and more.

Yes, you can receive treatment at home. Depending on your therapy, insurance coverage, and clinical needs, treatment may be administered in the comfort of your home or at one of our Lotus Infusion Centers.

We work directly with your insurance provider to verify your benefits, determine coverage, and explain any out-of-pocket costs before treatment begins. Our reimbursement specialists help navigate the insurance process and keep you informed every step of the way.

Yes, a referral from a healthcare provider is required before treatment can begin. Our team will work closely with your provider to coordinate the necessary documentation and approvals.

Your care team will review your treatment, answer your questions, and explain what to expect before your infusion begins. You’ll be monitored throughout treatment to help ensure a comfortable experience.

Yes, we can help coordinate the transition from a hospital, physician office, home infusion provider, or another infusion center.

Ready to Get Started?